Stores participate in the Scanning Code of Practice, which means that if an item in their store scans incorrectly, you can either receive it for free (if the price is under $10) or receive $10 off the price of the item if the item is over $10.
Make sure you watch the register when the items are being scanned, as you would be amazed how much you can save by just making sure that items scan correctly!
The Scanner Price Accuracy Voluntary Code
The Scanner Price Accuracy Voluntary Code evolved from the collaborative efforts of the Retail Council of Canada, the Canadian Association of Chain Drug Stores, the Canadian Federation of Independent Grocers and the Canadian Council of Grocery Distributors. These associations are composed of national, regional and local retailers selling a wide assortment of general merchandise, as well as pharmaceutical and food products.
This Code, implemented in June 2002, applies to all scanned Universal Product Code (UPC), bar coded, and/or Price Look Up (PLU) merchandise sold in all participating stores, with the exception of goods such as prescription drugs which are not easily accessible to the public and price-ticketed items.
Purpose of the Code
The purpose of the Code is to:
• Visibly demonstrate retailer commitment to scanner price accuracy;
• Provide retailers with a consistent national framework for dealing with scanner price accuracy issues; and
• Provide the retail industry with a mechanism for consumer redress in scanner price accuracy cases, to be managed by a Scanner Price Accuracy Committee.
Here's how it works.
If the scanned price of a qualifying item at the checkout of a participating store is higher than the price displayed in the store - or advertised by the store - the lower price will be honoured. If the correct price of the product is $10 or less, the retailer will give the product to the customer for free. If the correct price of the product is higher than $10, the retailer will give the customer $10 off the corrected price. If multiple units of a given product are involved in a scanning error, the policy will be applied to the first unit only.
For more information on the Scanner Price Accuracy Code, visit the Retail Council of Canada Website.
You can read
Look for the Scanner Privacy Accuracy Code sticker at the checkout of these participating retailers.
CACDS Supporting Companies:
Shoppers Drug Mart
The Groupe Jean Coutu (NB and Ont only)
Lawton Drug Stores
London Drugs
Lovell Drugs
Pharma-save (BC and Sask)
Pharma Plus
CCGD Supporting Companies:
Canada Safeway Limited
The Great Atlantic and Pacific Tea Company of Canada Limited
Loblaw Companies Limited
Sobeys Inc.
Metro Inc.
Thrifty Foods
Costco Wholesale Canada Ltd.
Co-op Atlantic
Federated Co-operatives Limited
RCC Supporting Companies:
Costco Wholesale Canada Ltd.
The Home Depot Canada
Canadian Tire Corporation Ltd.
Toys r Us
Rona
Wal*Mart Canada Corp.
Giant Tiger Stores Ltd.
The North West Company
Best Buy/Future Shop
2 Home Hardware franchisees
CFIG Supporting Companies:
Thrifty Foods
Overwaitea Food Group
The Harry Watson Group
Longos Brothers Fruit Markets
+ 1374 independent locations
This information can be found at the following link http://www.consumerscouncil.com/index.cfm?pid=15488
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